User Manual

3. My Account

In this chapter:

• Profile
  • SIP Info
  • Dial Plan
• Password
• Number presentation
• Call Waiting
• Do not Disturb
• Follow Me

Here you can view telephone(s) (hardware phones or softphone) currently registered with your account. Extension, inbound number(s) assigned to your account and membership of Ring and Pickup groups. You can also edit your account settings described below.

Profile

To view your account information or edit your details click on the gear icon in the My Account panel and select Profile from context menu - see (1) in the Figure 3.1 above. This will open a form, where you can update account details.

SIP Info

My details window includes information about your SIP account required to configure a third party softphone or VoIP phone to work with VoIPdito service. See "Third party softphones" chapter for detailed instructions.

Dial Plan

Dialling pattern (number plan) depends on your geographical location. Some countries have different dial plans than others. Please see below a list of all dialling patterns supported by VoIPdito Hosted PBX system:

** - for 7 digit dialling Location with local area code needs to be defined. Please see "Locations" chapter in Administrator Manual.

Password

To change your password click on the gear icon in the My Account panel and select Password from context menu - see (1) in the Figure 4.4 above. This will open a form, where you can change your password.

Number presentation

This is a number presented as Caller ID when you make outbound calls. To change your Caller ID click button (2) and select desired number from the drop down list. Caller ID can be only set to one of the Inbound Numbers assigned to your account.

Call Waiting

With Call Waiting enabled you can answer more than one call at the same time. You will be able to put one of your callers On Hold and talk to another one, switching between the calls as required. With Call Waiting disabled you will be able to answer only one call at the time. Next incoming call will be automatically redirected to your voicemail.

Do not Disturb

With Do not Disturb enabled all incoming calls are automatically redirected to your voicemail.

Follow Me

Follow Me allows to forward incoming calls to your co-workers and/or other telephone numbers (your mobile phone for example).

Please note: if you set up Follow Me (call forwarding) to mobile (cell) and/or land line number on PSTN network (Ordinary Telephone Network) normal Call Out Rates will apply as per http://voipdito.com/en/rates

To set up call forwarding:

1. Activate Follow Me feature.
2. You may want your own extension to ring before trying Follow Me destinations. To enable initial ringing of your own telephone first, set Initial ring time to value greater than zero.
3. You may want to play an announcement before forwarding call to Follow Me destinations.
4. To modify you announcement click Change button.
5. To enable or disable announcement use checkbox (5).
6. Enter list of numbers (one per line) where you wish to forward your incoming calls.
7. Set number of second to ring Follow Me destinations.
8. Select one of the available ring strategies.
9. Set final destination if no Follow Me number answers the call.