Administrator Manual

Table of Contents | 1. Introduction | 2. Quick Start | 3. Balance | 4. My Account | 5. Settings | 6. Calls History | 7. Users
8. Inbound numbers | 9. Queues | 10. Ring Groups | 11. Pickup Groups | 12. IVR | 13. Conferences | 14. Phones | 15. Getting Help

10. Ring Groups

In this chapter:

Ring Groups panel

Figure 10.1 Ring Groups panel.

Ring Groups allow to link several extensions into a group with a single inbound number (DDI) assigned to it.

Add Ring Group

Add Ring Group

Figure 10.2 Add Ring Group.

To create a new Ring Group:

  1. Click Add button located in Ring Groups panel.
  2. Drag and drop users you want to assign to this Ring Group.
  3. Drag and drop inbound number you wish to assign to this Ring Group.
  4. Enter Ring Group name.
  5. Click Add button.

Edit Ring Group

Edit Ring Group

Figure 10.3 Edit Ring Group.

To edit a Ring Group click on the icon located on the left side of the Ring Group name.

Table of Contents | 1. Introduction | 2. Quick Start | 3. Balance | 4. My Account | 5. Settings | 6. Calls History | 7. Users
8. Inbound numbers | 9. Queues | 10. Ring Groups | 11. Pickup Groups | 12. IVR | 13. Conferences | 14. Phones | 15. Getting Help