Administrator Manual

Table of Contents | 1. Introduction | 2. Quick Start | 3. Balance | 4. My Account | 5. Settings | 6. Calls History | 7. Users
8. Inbound numbers | 9. Queues | 10. Ring Groups | 11. Pickup Groups | 12. IVR | 13. Conferences | 14. Phones | 15. Getting Help

14. Phones

In this chapter:

Here you can manage VoIP phones assigned to your account. Once a VoIP phone is registered with your hosted PBX you will be able to easily assign users to particular phone. All phones purchased via your Control Panel (see Buy chapter below) will be automatically added to your account. It is also possible to add phones (selected models only) purchased from other vendors.

Buy

Buy phone

Figure 14.1 Buy phone.

To buy an Internet (VoIP) phone:

  1. Click Buy button in Phones panel or Shop located in the header area.
  2. Click Buy button next to the device you wish to purchase.
  3. Click Checkout button to complete transaction.

Add

Phone add

Figure 14.2 Phone add.

To add a phone purchased from the third party vendor:

  1. Click Add button located in Phones panel.
  2. Select your device model.
  3. Enter your device MAC address - five groups of digits and letters separated by a colon sign for example: 00:1a:4d:5c:25:8d. Usually printed on the label located at the back of the device.
  4. Select a user you wish to assign to this device.
  5. Click Add button.

Once a supported devices is added to our system you can obtain auto-provisioning URL, enter it into device settings and manage the phone via your web based control panel.

Edit

Edit phone

Figure 14.3 Edit phone.

To change user(s) assigned to a particular phone (or phone line) open phone's settings window:

  1. Click on the icon located on the left to Phone's name.
  2. Select a user you wish to assign to this phone.
  3. Click Update button.

After a short while device will obtain new configuration profile from VoIPdito central provisioning server and re-assign phone lines accordingly.

Import

Phone import

Figure 14.5 Phone import.

To import many phones purchased from a third party vendor at once:

  1. Click Import button located in Phones panel.
  2. Prepare a list of phones you want to import as a .CSV (Comma Separated Value) file. Your file must include the following headers: "mac address", "manufacturer" and "model".
  3. Select the file you want to upload.
  4. Click Upload and Continue button.

Auto provisioning

Phone Profile URL

Figure 14.6 Phone Profile URL.

Selected models of VoIP phones can be centrally managed via your VoIPdito admin panel thanks to auto provisioning feature. Phones purchased from VoIPdito will be automatically added to your admin panel and set up for auto provisioning. To enable auto provisioning of phones from other vendors you will need to obtain Profile URL - see (2) in Figure 14.6 above and follow instructions for your device which can be found below.

Cisco PAP2 Adapter

Cisco PAP2 Adapter auto provisioning

Figure 14.7 Cisco PAP2 Adapter auto provisioning

To auto provision Cisco PAP2 login into web interface of the device and follow steps below:

  1. Click Admin Login link at the top of the page.
  2. Click Advanced link at the top right part of the page.
  3. Select Provisioning tab at the top.
  4. Make sure Provision Enable is set to Yes.
  5. Make sure Resync On Reset is set to Yes.
  6. Copy and paste your Profile URL (see (2) in Figure 14.6 above) into field (6).
  7. Click Save Settings button.

After a short while your VoIP adapter will reboot and obtain configuration data from VoIPdito provisioning service.

Cisco SPA525G

Note: the same instructions also apply to other Cisco SPAXXX devices.

Cisco SPA525G auto provisioning

Figure 14.8 Cisco SPA525G auto provisioning

To auto provision Cisco SPA525G login into web interface of the device and follow steps below:

  1. Click Admin Login link at the top of the page.
  2. Click Advanced link at the top right part of the page.
  3. Select Provisioning tab at the top.
  4. Make sure Provision Enable is set to Yes.
  5. Make sure Resync On Reset is set to Yes.
  6. Copy and paste your Profile URL - see (2) in Figure 13.6 above - into field (6).
  7. Click Submit All Changes button.

After a short while your phone will reboot and obtain configuration data from VoIPdito provisioning service.

Grandstream HandyTone 286

Grandstream HandyTone 286 auto provisioning

Figure 14.9 Grandstream HandyTone 286 auto provisioning

To auto provision Grandstream HandyTone 286 login into web interface of the device and follow steps below:

  1. Click Advanced Settings 2 tab at the top of the page.
  2. Select HTTP provisioning method.
  3. Enter p.ssl7.net as Configuration Server Path.
  4. Click Update button at the bottom of the page.

After a short while your adapter will reboot and obtain configuration data from VoIPdito provisioning service.

Snom 300

Snom 300 auto provisioning

Figure 14.10 Snom 300 auto provisioning

To auto provision Snom 300 login into web interface of the device and follow steps below:

  1. Click Advanced link in the left sidebar.
  2. Select Update.
  3. Make sure Update Policy is set to Update automatically
  4. Copy and paste your Profile URL (see (2) in Figure 13.6 above) into field (4).
  5. Click Save button.

After a short while your Snom phone will reboot and obtain configuration data from VoIPdito provisioning service.

Manual configuration

SIP account details

Figure 14.11 SIP account details

Below you will find instructions how to configure popular SIP phones with VoIPdito service. Before you begin you will need to obtain SIP account details:

  1. Click icon next to the name of the user you want to set up phone for.
  2. Select SIP Info tab.

Use SIP username, password and domain (3,4,5 in the Figure 11.1 above) to configure your device.

Cisco PAP2

Cisco PAP2 configuration

Figure 14.12 Cisco PAP2 configuration

To configure Cisco PAP2 adapter to work with VoIPdito service login into web interface of the device and follow steps below:

  1. Click Admin link at the top.
  2. Select Line 1 tab.
  3. Enter your SIP domain into field (3).
  4. Enter your SIP username into field (4).
  5. Enter your SIP password into field (5).
  6. Click Save Settings.

After a short while Cisco PAP2 adapter will connect to VoIPdito servers and you will be able to start making and receiving calls.

Cisco SPA525G

Cisco SPA525G configuration

Figure 14.13 Cisco SPA525G configuration

To configure Cisco SPA525G phone to work with VoIPdito service login into web interface of the device and follow steps below:

  1. Click Admin link at the top.
  2. Select Ext 1 tab.
  3. Enter your SIP domain into field (3).
  4. Enter your SIP username into field (4).
  5. Enter your SIP password into field (5).
  6. Click Submit All Changes.

After a short while Cisco SPA525G phone will connect to VoIPdito servers and you will be able to start making and receiving calls.

Gigaset A580

Cisco SPA525G configuration

Figure 14.14 Cisco SPA525G configuration

To configure Gigaset A580 phone to work with VoIPdito service login into web interface of the device and follow steps below:

  1. Click Settings tab at the top.
  2. Select Telephony and Connections from the menu on the left.
  3. Click Edit button.
  4. Enter your SIP username into fields (4).
  5. Enter your SIP password into field (5).
  6. Click Show Advanced Settings button.
  7. Enter your SIP domain into fields (7).
  8. Click Set button.

After a short while Gigaset A580 phone connect to VoIPdito servers and you will be able to start making and receiving calls.

Snom 300

Snom 300 configuration

Figure 14.15 Snom 300 configuration

To configure Snom 300 phone to work with VoIPdito service login into web interface of the device and follow steps below:

  1. Click Identity 1 link in the left menu.
  2. Enter your SIP username into filed (2).
  3. Enter your SIP password into filed (3).
  4. Enter your SIP domain into fields (4).
  5. Click Save button.

After a short while Snom 300 phone connect to VoIPdito servers and you will be able to start making and receiving calls.

Table of Contents | 1. Introduction | 2. Quick Start | 3. Balance | 4. My Account | 5. Settings | 6. Calls History | 7. Users
8. Inbound numbers | 9. Queues | 10. Ring Groups | 11. Pickup Groups | 12. IVR | 13. Conferences | 14. Phones | 15. Getting Help