Administrator Manual

4. My Account

In this chapter:

My account panel

Figure 4.1 My account panel.

Profile

Company profile window

Figure 4.2 Company profile window.

To change your Company address details, click link in My Account panel (see figure 4.1). Please make sure both your address details, preferred currency and VAT number (applicable to European Union countries only) are correct, as this will be used to prepare your invoices. Depending on your location and if VAT number is entered, the following VAT tax rules apply:

Current VAT rate applies to all domestic / EU customers
EU Business with a VAT Number will not be charged VAT
EU Individuals/business without VAT number - current VAT rate applies
Customers outside EU, no VAT applies

Here you can also change your time zone, which will affect how dates and times are displayed in the Control Panel.

Orders and Invoices

Orders and invoices window

Figure 4.3 Orders and invoices window.

To track progress of your orders or view/print invoices, click link in My Account panel (see figure 4.1). To obtain a printable PDF invoice, click Invoice link (1) in Orders & Invoices window.

Statistics

Call statistics

Figure 4.4 Call statistics.

Here you can view statistics of your inbound and outbound calls as well as costs breakdown.