LoginAdministrator Manual
Table of Contents |
1. Introduction |
2. Quick Start |
3. Balance |
4. My Account |
5. Settings |
6. Calls History |
7. Users
8. Inbound numbers | 9. Queues | 10. Ring Groups | 11. Pickup Groups | 12. IVR | 13. Conferences | 14. Phones | 15. Getting Help
8. Inbound numbers | 9. Queues | 10. Ring Groups | 11. Pickup Groups | 12. IVR | 13. Conferences | 14. Phones | 15. Getting Help
6. Calls History
In this chapter:
Figure 6.1 Calls History.
In this panel you can view history of all made and received calls. Also here you can obtain detailed billing information about chargeable outbound calls and listen to or download call recordings. To switch between Dialled, Received and Missed Calls use tabs (1). You can use Filters as shown in (2) above to search for calls made to/from specific numbers or time ranges.
Call Detail Record Export
To export your call details data into Excel file please select Export from the context menu as shown in (3) above. Please note: export operation is limited to 15 000 records, so you may have to use date range filter to limit number of data exported.
